Our promise to you
Freshness Guarantee
Your fresh flowers will arrive in a happy, healthy condition—guaranteed. If not, we replace them for free. Simply reach out to us with a photo upon receiving your order.
Fresh flowers don’t love drastic changes to their environment so some weariness or minor cosmetic blemishes are to be expected. However, if the damage is beyond minor blemishes, reach out to us upon receiving your bouquet. Our team will review and arrange a free replacement.
The guarantee applies to all online and in-store purchase. We require photos as proof of damage and to help us improve product and services.